Direct log collection for Nutanix case via Support Portal using Smart Support diagnostics collection feature

  • 4 February 2021
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Did you know that Nutanix now has a Smart Support diagnostics collection feature available in Nutanix Support Portal which can directly initiate log collection on Nutanix clusters thereby avoiding the need to manually collect and upload logs to the case?

Customers can create a diagnostics collection for any of their clusters on demand. A diagnostics collection is a set of logs and health checks collected in a cluster for a specified interval. They are resources used to monitor the health of the clusters and analyze issues when problems occur. 

For details on how to create a new diagnostics collection via Nutanix Support Portal, see Creating a Collection section in Nutanix Support Portal

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