Solved

CE-2020.09-16 on Intel NUC9VXQNX

  • 5 February 2021
  • 2 replies
  • 548 views

Trying to install CE-2020.09-16 on my Intel NUC9VXQNX (Xeon with 8 cores, 64GB RAM, 2TB disk). Have followed the installation guide here:

(https://portal.nutanix.com/page/documents/details?targetId=Nutanix-Community-Edition-Getting-Started:com-installing-ce-t.html

After logging in and grabbing the .iso file, I convert it to .img with:

hdiutil convert -format UDRW -o ce-2020.09.16.img ce-2020.09.16.iso

Putting the .img file on a SanDisk (16GB) according to the instructions in the document above:

dd if=ce-2020-09-16.img or=/dev/disk2 bs=1m

I then boot the NUC via USB. After a couple of minutes, I get this error message:

“FATAL Couldn’t find a hypervisor and an AOS installed, please package phenix with a hypervisor and a AOS.”

Have checked other forum posts and there in the related topic there is one who had a similar problem. In that case, it was the USB device that caused the problem. I have tried with two different USB devices, same issue. Wonder if someone can provide insights on how I should proceed?

icon

Best answer by oscbex 10 February 2021, 17:44

The issue with the booting is solved. The burning of the flash disks didn’t turn out well from a Macbook via neither CLI nor balenaEtcher. Seems the file system is not being created correctly. When buring the usb boot device with Rufus (https://rufus.ie/) on a PC instead, the boot sequence worked as a charm.

View original

This topic has been closed for comments

2 replies

Have done some troubleshooting to this issue. Started off by downloading the previous CE installation image (ce-2019.11.22-stable.img) and compared it with the ce-2020.09.16.img in balenaEtcher. When selecting the 2019 file things look ok. The 2020 file give the following error message:

Also, when burning the 2020 file to a USB it ended up occupying 7.5GB of storage. The 2019 file seems to be unpacked in a different way and it fills up the USB.

Based on this, I wonder if the ce-2020.09.16.iso file that is downloadable is really ok? Seems some people have managed to complete installations on it, but others (including myself) have issues creating a valid boot device. Suggestions?

The issue with the booting is solved. The burning of the flash disks didn’t turn out well from a Macbook via neither CLI nor balenaEtcher. Seems the file system is not being created correctly. When buring the usb boot device with Rufus (https://rufus.ie/) on a PC instead, the boot sequence worked as a charm.