Deployment Success

Tools and Technologies

JayakumarTrendsetter

asked in How It works

NCC completes 100%, status changes to cancelled, seeking issue resolution

When I run NCC, it complete 100% after that the status changed to cancelled instead of success. What could be the issue ?-JAI

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending August 10, 2024

Below are new knowledge base articles published on the week of August 4-10, 2024.KB 15723 - NCC Health Check: ovs_congestion_status_check KB 16275 - The guest OS of the Infoblox VM has the incorrect order of NIC ports KB 16498 - Creating a new segmented DR interface fails with "in-use remotes" error KB 17052 - MongoDB Connection Failure Troubleshooting KB 17121 - Nutanix Self-Service: Pre-existing project update task fails with "INTERNAL_ERROR:'uuid'" post restore KB 17127 - Objects cluster pods in error state due to Docker registry not running KB 17192 - manage_ovs command fails for node that is not part of a cluster KB 17205 - Nutanix Move does not maintain the IP address order/scheme after the migration if the Source VM has multiple IP addresses assigned to a NIC KB 17256 - Objects - Migrate a Nutanix Objects object store management to a new Prism Central instance KB 17259 - Nutanix Files | File server console cannot be launched in network-segmented clusters KB 17266 - Missing NTNX

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending January 27, 2024

Below are new knowledge base articles published on the week of January 21-27, 2024.KB 14422 - Alert - A130387 - EntityCentricStaleProtectionDomain KB 16061 - LCM failed with "Failed to read LcmTaskInfo from task' KB 16064 - Prism Central : Report generation failing with error in getting predefined widgets for PDF after upgrading PC to 2023.3 KB 16112 - NDB – Provisioning Oracle DB Server VM may fail with the message "Validation checks failed on DBServer for registration." KB 16131 - LCM HPE firmware update may fail with “22_34_1002-MCX623106AS-CDA_Ax.pldm.fwpkg upload failed” errorNote: You may need to log in to the Support Portal to view some of these articles.

demallenAdventurer

asked in Installation & Configuration

Centralized Log Locations for Cluster Processes

Is there a centralized document that discusses where logs should be for specific processes through the cluster or is it broken down into each applications documentation?i.e. - I’m installing Prism Central and I want to watch the logging progress for the process that is running.One way I learn is to watch logs and see what the system is doing to try and understand flows but I can’t seem to figure out where exactly to look.Thanks

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending September 25, 2021

Below are new knowledge base articles published on the week of September 19-25, 2021.KB 11322 - NCC Health Check: disk_configuration_vs_intent_consistency_check KB 11650 - Alert - A130360 - MemNVMeTieringDisabled KB 11794 - NX Hardware [Memory] - G6, G7 platforms - hPPR Diagnosis KB 11854 - Add GPU option greyed out in Prism after assigning one vGPU profile to a VM KB 12029 - Master KB for Pro-active Cases KB 12053 - Can't migrate VM from host on newer AHV to host on older AHV KB 12071 - Failed to connect to OCSP responder KB 12080 - NVIDIA GPU driver installation fails due to space issue on ESXi for HPE platforms KB 12100 - VMs with Flow security policies can encounter unexplained network connectivity issues KB 12108 - A130162 - RecoveryPointReplicationSkippedNote: You may need to log in to the Support Portal to view some of these articles.

JayakumarTrendsetter

asked in How It works

VLAN Trunking and IP Assignment per NIC

Hi, If I enable VLAN trunking at VM level, say for example VLAN 100 and VLAN 200. Do I need to assign two different IPs in the same NIC for each VLAN?

Randy061Explorer

asked in How It works

Does AOS 6.x support Fault-Tolerance on ESXi 7.x ?

As title, Does AOS 6.x support Fault-Tolerance on ESXi 7.x ?If positive, does it support more than 4 FVTM in an ESXi 7 host ? I had read https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.avail.doc/GUID-57929CF0-DA9B-407A-BF2E-E7B72708D825.html . Can I change parameters to support more than 4 FTVMs in an ESXi host?

karanbhandAdventurer

asked in How It works

Is Nutanix Test Drive Free for Practice?

I am preparing for Nutanix NCA 6.5 Exam, can someone tell me Nutanix test drive is free for practice or not?

Albert MendozaNutanix Employee

posted in How It works

Top KB Articles for August 2023

Below are the top knowledge base articles for the month of August 2023.KB 1540 - AOS Only - What to do when /home partition or /home/nutanix directory on a Controller VM (CVM) is full KB 7503 - NX Hardware [Memory] - DIMM Error handling and replacement policy KB 1113 - HDD, SSD, and HBA troubleshooting KB 8885 - Alert - A15039 - IPMI SEL UECC Check KB 14088 - NCC Health Check: check_host_password_expiry KB 2090 - AHV host networking KB 3827 - Alert - A130087 - Node Degraded KB 5228 - NCC Health Check: pcvm_disk_usage_check KB 4409 - LCM: Life Cycle Manager Troubleshooting Guide KB 8453 - Alert - A1044 - PathOffline KB 8514 - NCC Health Check: fs_inconsistency_check KB 6945 - How Upgrades Work at Nutanix KB 1532 - NCC Health Check: inode_usage_check KB 6153 - NCC Health Check: default_password_check, pc_default_password_check and file_server_default_password_check KB 2473 - NCC Health Check: cvm_memory_usage_check KB 4519 - NCC Health Check: check_ntp KB 4141 - Alert - A1046 - PowerSupp

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending September 10, 2022

Below are new knowledge base articles published on the week of September 4-10, 2022.KB 13538 - Application-Consistent Snapshots May Fail for Windows VMs with the Oracle VSS Writer Installed KB 13581 - Nutanix Database Service | How to view/edit "Allow Remote Shell Access" policy setting for a Windows DB Server VM for configuring access to remote shellNote: You may need to log in to the Support Portal to view some of these articles.

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending December 30, 2023

Below are new knowledge base articles published on the week of December 24-30, 2023.KB 15777 - Metrics are not being collected for external ESXi vCenter cluster KB 15802 - LCM Auto Inventory may not be triggered if Auto Inventory Schedule is between 12 and 12:30 am KB 15917 - NDB - Create Custom PostgreSQL Database Parameter Profile KB 15999 - The list of destinations that should be excluded from HTTPS Inspection KB 16004 - Unable to modify remote site configuration settings due to non-existent container(s) in the vStore mappingNote: You may need to log in to the Support Portal to view some of these articles.

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending August 19, 2023

Below are new knowledge base articles published on the week of August 13-19, 2023.KB 14668 - LCM: Foundation Platform upgrade fails with "Package Version (x.x.x) is not higher than currently installed version (x.x.x)" KB 15148 - Nutanix Central-Prism Central Registration Failure KB 15311 - How to open a Nutanix Support case with the cluster UUID or the software serial number KB 15322 - [ LCM ] Direct upload upgrade of AOS failing with "Target version is lower than current version" KB 15335 - Move | Linux VM fails to boot after Migration using Move due to incorrect disk mappingsNote: You may need to log in to the Support Portal to view some of these articles.

LeksoExplorer

asked in Installation & Configuration

fatal could not find nic with valid mac address

Hello I am trying to install the CE of Nutanix but after passing all pre-installation and when it is starting to install the OS i am getting same issue below:fatal could not find nic with valid mac addressand installation is terminated.hardware used: Flex System x240 Compute nodeNetwork adapter: Flex System CN4052S 2-port 10Gb Virtual Fabric Adapter Do i need to import additional drivers for this network adapter? have you ever had the same issue?

GodabaWayfarer

posted in Installation & Configuration

Want to upgrade Firmware for NX- Esxi host

Hi Team,can any one please guide me through, how upgrade Firmware for Esxi hosts and cautions to be take care.And what are all the aspects we can upgrade the firmware.Our Model Hosts : G5, where can I look for the compatible version to upgrade.

BISHWAJITPathfinder

asked in How It works

ERA Compute Profile Resourcing

Good Day to All!I would like to understand how the resources (CPU, Memory) get allocated while creating Database specific compute profiling through ERA. Does the “DB compute profile” allocate the resources directly from AHV cluster or from ERA VM?

Akash_1993Trailblazer

asked in How It works

VM creation in specified container fails

Hi TeamI am trying to create a VM in a specified container by using Prism Central V3 API. I am passing the container details in the storage_config → storage_container_reference of the payload. But what i observed that the VM is always getting created in the SelfServiceContainer.I am using Nutanix Community Edition.AOS : 6.5.2 LTSPrism Central : pc.2022.6.0.11Can you please let me know why new VMs are not being created in the specified storage container and instead end up in the SelfService Container despite passing the correct container UUID in the VM creation API payload? ThanksAkash

NutanixUser423Wayfarer

asked in How It works

Active Directory Objects of Terminated Machines Are Not Being Removed

Dear All,New to Nutanix Frame here. Hence, please just let me know if I left out any essential information.We are running a non-persistent account on Frame. We noticed that AD objects that are related to instances that have been removed from the Frame account, e.g. by manually terminating them from the Status page, remain in AD. The expectation would be that these would be purged automatically. We used the Nutanix Frame AD Helper to verify that the service account does have the necessary permissions. Also, we are seeing that new machines are being created without issues.

ashwin.ramaswamyNutanix Employee

posted in How It works

Xi Infrastructure Service Administration Guide

Xi Infrastructure ServiceAlong with the infrastructure required to support the recovery of on-prem applications, Xi Cloud Services provides the functionality that you require to run the application in the cloud until you can perform a failback. This functionality, made available as Xi Infrastructure Service, is designed to enable you to address application scaling requirements when the primary availability zone is being recovered from a disastrous event.The configuration tasks described here are specific to Xi Cloud Services. To perform on-prem infrastructure tasks, such as VM and category management, you must continue to use the on-prem Prism Central instance. For information about these tasks, see the Prism Central Guide. Entities MenuThe entities menu provides access to all the entities in Xi Cloud Services. An entity is an object type such as a VM, image, floating IP address, or virtual private cloud (VPC). Virtual Private Cloud Management Floating IP Addresses Management Vir

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending July 13, 2024

Below are new knowledge base articles published on the week of July 7-13, 2024.KB 16914 - Updating, Validating or Running a Recovery plan shows warning of Duplicate entries KB 16940 - Prism Connect to Citrix Cloud workflow fails KB 17010 - Foundation fails as it could not detect VMD KB 17080 - Alert - A160080 - Warning: File Server share path doesn't exist KB 17104 - Remote syslog failing if the Flow module is configured incorrectly KB 17130 - Export as OVA From PC Fails With "Internal Server Error. kInternalError: 5 :Error accessing ovas capabilities" If there are Unhealthy PE Connections to PCNote: You may need to log in to the Support Portal to view some of these articles.

DivyaBVoyager

posted in How It works

Reference document for Nutanix Use Cases with VMaaS and DBaaS

We need to understand the use cases for DBaaS to integrate with our Nutanix cluster and to understand how to meet the business needs with it.

Albert MendozaNutanix Employee

posted in How It works

New KB Articles Published on Week Ending November 4, 2023

Below are new knowledge base articles published on the week of October 29-November 4, 2023.KB 15696 - Citrix Virtual Host Connection Wizard unable to detect AHV Hypervisor KB 15699 - Read performance degradation on VGs connected to VMs in Hyper-v 2019 clustersNote: You may need to log in to the Support Portal to view some of these articles.

PriyankaGupthaScout

asked in How It works

NCM SELF-SERVICE PLUG-IN FOR SERVICENOW Issue to connect

Hi all,I have installed and configured in servicenow, but when I launch the blueprint and catalog it does not go to nutanix application.

asked in Installation & Configuration

Setting up Nutanix CE2 failing

Duplicated post, can’t remove?

AdelMareiAdventurer

asked in Installation & Configuration

Alternative to moving config to standard format? Splitting stretch clusters feasible?

Hello,We have an unsupported configuration on 2016 stretch cluster: 3 NIC teaming with LACP → should be 1 NIC Teaming with a switch independent The goal is to upgrade to server 2022, we have the manual option from TAC to upgrade to 2019 than 2022.Note based on what we have seen we have the following points:-From the doc. https://portal.nutanix.com/page/documents/details?targetId=Acropolis-Upgrade-Guide-v6_6:upg-cluster-upgrade-recommend-hyperv-r.html Upgrade to Windows Server 2022 Hyper-V from an LACP enabled Hyper-V 2019 cluster is not supported. Enabling Link Aggregation Control Protocol (LACP) for your cluster deployment is supported when upgrading hypervisor hosts from Windows Server 2016 to 2019. On the other hand in doc. https://portal.nutanix.com/page/documents/kbs/details?targetId=kA00e000000LLI8CAO the LACP is not supported on 2016 and 2022, since we have seen the following error as seen below (the ISO image was 2019 for the upgrade, not 2022 we can not upgrade to 2022 direc

Ulises RMVoyager

asked in How It works

Changing the Ownership of a Case

In a organization one of the administrators received a email from nutanix support about a replacement of a memory, when he checked his cluster he didn´t see any alerts because the cluster didn´t belong to him but to another of his colleagues. Which are the steps and what accounts do we need to change the owner of the case?

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