Hi All,
I'm trying to take an image level backup on Hyper-V nutanix by Networker (EMC backup appliance).
It succeeds to backup the VM but fails to backup the config files and the below error shows up (Most probably it is a nutanix access issue):
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suppressed 3077 bytes of output.Creating files/directories on container template for VC_FS_MPATH_MFILES backup.Backup of Hyper-V config files failed with error Unable to get size and security information for \?UNC**Container name**@{531954875}w-test-01Snapshots5445BBE0-9B98-4E91-814F-59035D01C282.xml, reason = The specified server cannot perform the requested operation...Save-set ID '2402477366' (client '** Client name ** ': save-set 'APPLICATIONS:Microsoft Hyper-Vw-test-01ConfigFiles') is aborted.nsrnmmsv: APPLICATIONS:Microsoft Hyper-Vw-test-012D20C6CE-9416-4F18-8D14-50E2863D5D62 level=full, 15 MB 00:02:56 1 filePerforming the cleanup of 'APPLICATIONS:Microsoft Hyper-Vw-test-01' to avoid inconsistency in the indexes for child save sets.139527 1479730675 3 0 0 10288 70132 0 chol-c1hv11.cirrus-me.com nsrnmmsv NSR error 51 The backup operation did not complete successfully. 0Removing files under temp path C:Program FilesEMC NetWorkersr mpmm2016-11-21_14-14-16_70132-10288.102333 1479730675 3 0 0 10288 70132 0 chol-c1hv11.cirrus-me.com nsrnmmsv NSR error 21 Exiting with failure. 0--- Job Indications ---Internal error. Save job failed, please refer to log file for more information.
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N.B: User is Cluster admin and local admin on hosts.
I don't know ehat is the root cause of this issue and how to trace logs to have this sorted out.
please advise you have an idea in mind.
Thanks,
Pierre