Config file.XML backup fails

  • 22 November 2016
  • 5 replies
  • 3383 views

Badge +2
Hi All, i'm using Networker to backup VMs over Nutanix/Hyper-V, the VM itself is being backed up but the config files.XML is failing for some reason related to access permissions. Any idea how to change permissions on datastore or config files? Thanks, Pierre

5 replies

Userlevel 7
Badge +30
Pierre,
Making multiple posts about the same topic doesn't help. I've responded to both your private message as well as your previous posts.

Please see my response on this post, which I moved from Server Virtualization to Backup and Recovery just now: http://next.nutanix.com/t5/Backup-and-Recovery/Hyper-V-image-level-backup-issue/m-p/15116#U15116
Badge +2
I identified the issue we are facing, that's why i'm now raising a specific question about config XML files access permissions if anyone can help 🙂
Userlevel 7
Badge +30
Your private message to me indicated this was very urgent, did you file a support ticket?

I'm trying to make sure you get the urgent support you need, and filing a ticket is the correct way to do that.

If this is not urgent, that is perfectly ok, feel free to make as many posts as you'd like, we definitely encourage participation.
Badge +2
Thank you & yes i raised a ticket but it seems i'm asking about a challenging stuff 🙂
Userlevel 7
Badge +30
Can you share the Nutanix ticket number? I'd like to follow along internally.

Also, did you open a ticket with EMC for NetWorker support in parallel?

Reply