Why showing the unauthorised error message in application while log in to android application?

  • 7 December 2016
  • 5 replies
  • 2 views

Badge +5
When I try to login in nutanix android app it showing unauthorized access please could you help me to find out why this is happening?

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5 replies

Userlevel 7
Badge +26
Do you have a commercial portal account? If you were thinking CE what were you looking for?
Userlevel 6
Badge +30
Are you talking about the Nutanix support application on the Android store? or something else?

Please include as much detail as you can so we can help you.
Badge +5
To activate an account it is asking a serial number or service tag. What is these number?

Userlevel 7
Badge +26
Do you have a commercial nutanix block? CE has no paid support so not sure what you are expecting?
Userlevel 6
Badge +30
Correct, this app does not work for CE only users. We are working on (long term) an integrated experience for CE users with our normal portal.nutanix.com, but short story now is that it wont work.

Are you looking for some specific content or anything?