Question

Upgrading AHV to host-bundle-el7.nutanix.20180123.170 stuck

  • 26 February 2018
  • 15 replies
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Userlevel 2
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Hi All,
I'm running an upgrade of a single node Nutanix CE based on 2017.07.20 to latest version. Managed to upgrade the AOS and now trying to upgrade AHV.
This is a single node cluster and the pre-upgrade check seems to be stuck at 32%. It has been running with no progress for almost 1 hr by now:



  1. Is there a way to monitor the progress from command line?
  2. Is there a way to stop and restart the upgrade?
Thanks for you help,
Michele

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15 replies

Userlevel 7
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Hi @Doma - I'm moving this post into the correct forum.
Userlevel 1
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I have something like this... all tests went ok, upgrade starts and the first 'node' has to reboot, but never does and the upgrade fails. I'm tempted to rebuild everything 🙂
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I have something like this... all tests went ok, upgrade starts and the first 'node' has to reboot, but never does and the upgrade fails. I'm tempted to rebuild everything :)

Probably more RAM is needed to complete the process. In my case I'm running my test with 4GB Host + 12GB for CVM. Not sure about yours but might be for the same reason.

In this case probably since it's a test environment it might be quicker to start from scratch 🙂
Userlevel 1
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I already given the CVM's 32GB each. I'm very tempted to destroy the cluster and rebuild.
Userlevel 1
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Ok, what I did now (made it worse I think :)) I destroyed the cluster and recreated the cluster.
AOS was still the version as before, so that is good. I didn't rebuild everything from scratch. But the AHV is acting weird. Only 3 NTNX VM's (where I need to have 4),
Error on the CVM (see screenshot)


Error in the upgrade.



So, if I do a cleanup of the failng node, I go back to the previous AOS.

Any suggestions?
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That's 20GB more than mine! I'm in the process of rebuilding from scratch. I might then compare with upgraded one..

not sure if you've seen this before:

https://portal.nutanix.com/#/page/docs/details?targetId=Web-Console-Guide-Prism-v55:wc-cluster-nos-upgrade-intro-wc-r.html

anyway 32GB per CVM is the max size.
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Sorry just seen this now!
Same as mine. In addition the "physical NIC" on the Host got lost so cannot even use virsh..
connected through console.

I will rebuild mine 🙂
Userlevel 5
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Hi All,

....

  1. Is there a way to monitor the progress from command line?
  2. Is there a way to stop and restart the upgrade?


Hi,
you can check the progress with the following:
progress_monitor_cli --fetchall
and then kill the task with:
progress_monitor_cli --entity_id= --delete

I would suggest to retry the upgrade first before any cluster stop/restart, reinstall etc.
Is there a specific node that is causing the issues? E.g. is there anything in the progress_monitor_cli output that is pointing to a process stuck on a single node?
Userlevel 1
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I went to the location where the test environment is hosted.
I reimaged the usb stick with the new release. Then I created the cluster again and all was fine, 1 our of 3 nodes had the NEW AHV (ofcourse).
So I started the upgrade of the AHV and the 1 of 3 worked fine, the 2 of 3 failed AGAIN. Same issue. So now I need to go back and reimage the usb of the new failed machine :(

Userlevel 1
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Has anybody seen this before?

Userlevel 7
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Hi @svtillo

You still having issues - I'm bumping this post back up. Hoping to get some more eyes on this post.
Userlevel 1
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In the mean time the whole cluster is working again and upgraded, except the last message: driver issues with network card
Userlevel 3
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Oh dear, I just posted a question if the upgrade is safe 🙂

Question @aluciani Is it mandatory that I upgrade to the latest version? I'm really afraid to upgrade since I got no support except for this forum.

Regards Christian
Userlevel 7
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Hi @cfrancke

Really up to you if you want to upgrade, as the newer version does have the latest features. We do have a newer version coming out soon - so you might want to wait.

CE is community supported the more we work together and share experiences the easier things will be for others - power of community 👍

Will you be at .NEXT in New Orleans? If yes, come buy the community lounge and say 'hi'
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Oh thanks a lot for the invitation but unfourtunatly I'm sitting over here in Frankfurt Germany. The closest .NEXT was in Nice, as I remeber but I couldn't make it. Too many appointments.

But you know, there will a time.

Regards

Christian