I just got off the phone with PSI and emailed firstname.lastname@example.org regarding this. Just wondering if there is anything else I can do.
The jest of it is I had scheduled my NCAP exam for 11:00 AM EST. Confirmation emails shows this. When I went to take the exam this morning, it wasn't listed when I logged into PSI. It just showed that I could schedule the NCAP again. Come to find out, PSI's system showed I was scheduled for 12:00 AM EST, and was marked as absent on the exam.
Best answer by JillLiles
If you haven't heard back from them by Tuesday, feel free to DM me your case # and I can escalate it for you.