Question

First install Nutanix CE Issue.


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Hi,

I am attempting an install of the latest version of Nutanix CE (ce-2018.01.31-stable.img.gz) and running into an issue after the install attempts to bring the environment up. I've tried the install on two different like hardware systems so it's either the type of hardware I am trying to run it on, or possibly a bios setting I don't have right? (reaching) Seems to be something to do with PCI?

Was hoping someone can see something in the firstboot.out file that I don't. Any advice would be very much appreciated.


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15 replies

Userlevel 7
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What kind of hardware do you have? 🖥️

cc @andrew_ct @Primzy
Userlevel 5
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Hi,
@Berzins - as you say two different systems and you run in to the same error, do you maybe run Nutanix nested in an ESXi environment? (from the error I'd guess not, but I ask just in case ...)
To me this seems as if there is an issue with one of your PCI devices, as I found similar qemu issues connected with sound cards and GPUs, see for example https://lime-technology.com/forums/topic/51951-sound-passthrough-issues-onboard-and-pcie-card/
Userlevel 7
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Hey @Berzins - Did you see the reply from @andrew_ct ? If it helps, consider clicking the 'like' and 'best answer' link on the reply - that will help others find answers to similar questions much quicker, Thanks
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Hi and thanks for the answers.

  1. I am attempting to use a few boxes I already had which are Intel NUC7i5DNHE. 32GB Ram, 256GB M.2 and 500GB SSD SATA.
  2. Not running in a VMWare environment.
I will review the PCI devices link provided above when I get home and see if there is anything I can get out of that. I do see people having some success with Intel NUC but others that don't. A lot of the issues seemed to be from some time ago but not sure if anything recently has changed for NUC support. The hardware requirments listed, that I have seen, don't really speak too anything beyond minimum cores, ram and storage.

Dave
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Any other advice or thoughts on how to make this install work? The error really is not helpful at all and again the specifications for Nutanix CE is very generic, all of which I think I am hitting. I've read through the link @andrew_ct provided, and while I agree PCI seems to be the issue based on the error it's throwing, being a NUC there is little I can change (it's all basic hardware so nothing weird like an added sound card).

Dave
Userlevel 3
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Hi,

similar issue here?:

Issues with installing CE on Intel NUCs
https://next.nutanix.com/discussion-forum-14/issues-with-installing-ce-on-intel-nucs-27788

From the error message and my little knowledge about the KVM hypervisor I would assume that, maybe, the CPU virtualization feature is not turned on. But I don't really know. But VIRSH is the tool with a set of command you can call on the hypervisor level to create/get/delete VMs and similar stuff.

QEMU is a generic and open source machine emulator and virtualizer.
source: https://wiki.qemu.org/Main_Page + https://libvirt.org/drvqemu.html

More on VIRSH here: https://libvirt.org/index.html

You can try this google search to get more links to your error topic: https://www.google.de/search?rlz=1C1GCEA_enDE769DE769&q=kvm+virsh+qemu+unexpectedly+closed+the+monitor+vfio+msi+init+failed&spell=1&sa=X&ved=0ahUKEwihtqvrvMXaAhWLWCwKHRK0BXEQBQgkKAA&biw=1920&bih=949

...did you follow all the steps outlined in these articles:
Part I: How to setup a three-node NUC Nutanix CE cluster
https://next.nutanix.com/blog-40/part-i-how-to-setup-a-three-node-nuc-nutanix-ce-cluster-15257

Nutanix Community Edition Installation On Intel NUC
http://vcdx56.com/2018/03/nutanix-community-edition-installation-on-intel-nuc/

Regards

Christian
Userlevel 7
Badge +34
Thanks for sharing @cfrancke

Hi @Berzins look over the excellent outline from @cfrancke and let us know if it helps. If yes, consider clicking the 'like' and 'best answer' link on the reply - that will help others find answers to similar questions much quicker, Thanks 👍
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Hi @cfrancke and thanks for all the input.

I did go in and triple check that CPU vitalization was on and indeed it is. I also had a "brain storm" and went into the bios and turned everything off that I would not need (ie. bluetooth and wifi), and re-tried, still same exact error.

Funny enough the article I was using to base my install off was the "Part 1: How to setup a three node ..." and followed it axactly. The issue with this install as well as the next "Nutanix Community Edition Installation ...: article is they really all just assume the install is going to go without a hitch. In my case, on two indepent like built machines it does the exact same thing. So I am possitive it's not failed hardware, it clearly the settings in the bios or the hardware on the NUC.

I am going to go through the bios again for the 100th time to see if I've missed something.

As a test I did an install of Windows Server just to ensure at least I could install something from start to finish at the very least, and that worked fine. Not the same I get that but at the very least it didn't crash on install.

Thanks again for the assistance.

Dave
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I just found an article that said Nutanix does not support PCI.E m.2 at this time. That was from back in 2016 though. Possible issue? Would explain the PCI error. At the moment I have an Intel m.2 ssdpekkw256g8 and a Western Digital wds500g2b0 in the NUC.

If that's the case, alternatives?

Dave
Userlevel 7
Badge +34
Good find @Berzins

What do you think @andrew_ct @Primzy - could that be the possible issue - any alternatives?
Userlevel 6
Badge +16
There are still problems with pcie m2(NVMe) disks right now, some fixes are coming in next CE version. Current state is that some NVMe disks work some don't... So i suggest you to use regular SSD disks and you should be fine.
Userlevel 7
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Hi @Berzins

Take a look at the answer from @Primzy - Thanks
Userlevel 3
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Hi,

AFAIK it is not support by Nutanix to have a system with all NVMe. I use a 512GB Samsung NVMe and a 2TB SSD as storage.

Regards

Christian
Userlevel 3
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Hi @Berzins ,

after you installed the Windows Server did you try to install the Hyper-V role? Hyper-V will also tell you if something is missing in regards to virtualization requirements.

Are you still stuck @ the same error you posted before?

Regards

Christian
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Hi Everyone,

As an update to all the inquires.

  1. Yes still having the issue.
  2. Did not try installing Hyper-V but will do that now as an option to review if there are any issues that come up on the virtualization piece.
  3. This particular NUC only supports (has room for), one 2.5 SSD and one PCIe M.2 storage device. So unfortunately I am unable to swap out the PCIe drive for a SATA drive. My understanding on this from a CE perspective is that I need one cold and one hot drive so not sure how else to achieve it. As a test I did pull out the M.2 drive and tried external USB 3 storage and that did not seem to work. Gave me error basically saying I don't have disk that meets minimum requirements.
Based on what @Primzy says above I am going to have to wait until the next version of CE which MAY support the drive I have.

Dave