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Prism Central License

M_G
Wayfarer

Prism Central License

How can I license our Prism Central?

It's running a Pro Trial license now.

I've generated a Generate a cluster summary file, but when I try to upload it in the portal I get the following message:

Insufficient licenses available to upgrade from your current license type of Starter.

Manual registration results in the same error.

 

We have an appliance Ultimate license for 7 nodes.

17 REPLIES
Moderator Moderator
Moderator

Re: Prism Central License

File a support ticket and the support folks will get you sorted out. If you are a NX or SX customer, use portal.nutanix.com. If you are a XC or HX customer, file a ticket with your respective OEMs

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
Nutanix Employee

Re: Prism Central License

Hi @M_G,

 

Prism Central console itself doesn't need an additional license. Many features that you can access through this console, including the default home dashboard, the explorer, the analysis, the central configuration of alert, etc, are there without any additional license.

 

In addition to those features, the Prism Central console also allows you to access features included in Prism Pro, a separate product from Acropolis (of which Ultimate edition is what you have) that adds the additional layer of intelligence and automation around operations, driven by X-Fit machine learning technology. The trial license you referred is about the Prism Pro. The features included in this product are one-click planning, dashboard customization, Prism search, etc.

 

For details, please check https://www.nutanix.com/products/software-editions/ and click the "Prism Edition details". Please work with your account team to acquire those licenses. If you choose not to acquire the Prism Pro license, you can continue to use Prism Central console for all the features I mentioned in the first paragraph without any additional license. 

 

Thanks,

 

Harry

Adventurer

Re: Prism Central License

Can you tell me how to get rid of the 'license violation' alert once the trial license expires?

Moderator Moderator
Moderator

Re: Prism Central License

off the top of my head, go into the gear in the right hand corner > licensing > and there should be a few check boxes for Prism Pro features to turn on or off.

 

If you turn those off, license warning will go away.

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
Adventurer

Re: Prism Central License

This is the only thing I see and cannot find options to turn off.

 

prism-pro-licensing.JPG

Moderator Moderator
Moderator

Re: Prism Central License

What version of Prism Central are you on?

 

I dont have a Prism Central in front of me right now, I could have swore that one of those hot links on that page will take you to the feature selection menu.

 

cc @hyang would know

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
Nutanix Employee

Re: Prism Central License

Hi @dboden,

 

If you have a Prism Central 4.6.2 and later version, you can follow the steps shown in the screen below to disable the Prism Pro features. After that, the violation warning will disappear. 

 

Disable Prism Pro Features

Adventurer

Re: Prism Central License

Unfortunately that is not what I see. Currently running version 4.7.3.1 but had the same problem in 4.6.4.2. I don't see the checkbox to disable the extra features:

 

prism-pro-licensing2.JPG

 

The difference with your screenshots is that my license is already set to starter rather than Pro Trial.

 

prism-pro-licensing.JPG

Adventurer

Re: Prism Central License

Well never mind. Found out I had to click on the 'Starter' license to get the screen to disable the options. All sorted now. Thanks.