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Upgrading Prism Central stops with error

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Wayfarer

Upgrading Prism Central stops with error

I'm trying to upgrade the Prism Central version to 5.1.2 from 5.1.0.1

 

But I got an error as follows after uploading binary. What this message means?

I tried several AOS binaries like 5.1.1.3 or 5.1.0.0, but result was the same.

 

Current Versions

- Prism Central 5.1.0.1, NCC 3.1.0

- Cluster No.1  => ESXi 6.0, AOS 4.7.4NCC 3.1.0

- Cluster No.2  => ESXi 6.0, AOS 4.7.4, NCC 3.1.0

 

SnapCrab_NoName_2017-9-8_11-44-47_No-00.png

1 ACCEPTED SOLUTION

Accepted Solutions
Adventurer

Re: Upgrading Prism Central stops with error

Issue is as reported in ENG-79199
--> Manually executed below commands on the Prism central VM

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 

5 REPLIES
Adventurer

Re: Upgrading Prism Central stops with error

Issue is as reported in ENG-79199
--> Manually executed below commands on the Prism central VM

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 

Highlighted
Wayfarer

Re: Upgrading Prism Central stops with error

Thanks a lot @bs_irc.

 

btw, Where can I read more about ENG-***** ?

I searched https://portal.nutanix.com and found release notes,

but couldn't find document about ENG-79199.

Adventurer

Re: Upgrading Prism Central stops with error

ENG-***** are internal documents from nutanix. you can't read them.

this is a known bug associated to ENG-79199 in their system.

Wayfarer

Re: Upgrading Prism Central stops with error

Thanks @bs_irc

So, how did you get the following solutions?

Or are you inside stuff?

(I just want to be able to search and solve these problems by myself)

 

 

zkrm /appliance/logical/upgrade_info/afs/compatibility_matrix 
zkrm /appliance/logical/upgrade_info/nos 
Adventurer

Re: Upgrading Prism Central stops with error

Hi,

 

I'm not an inside man, but i'm a NSES and NPP 5 with already more as three years of experience on Nutanix. I have several clusters under my management and had a case in the past with your problem, that's where i learned the known bug and the solution.

I had already several cases and ran into a lot of known bugs, mostley it was on Hyper-V, but also on AHV or AOS.