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Update Error

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Explorer

Update Error

Hi All,

after updating from version 4.7.5 to 5.0.2 i get this error:

FAIL: /home/ngt/ca.tar does not have the same checksum on all CVMs.cksum on all CVMs.

and running the coomand:

allssh 'sudo md5sum /home/ngt/ca.tar'

one of the six cluster nodes have a different md5sum.

Can someone help me?

 

Best Regards

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Nutanix Employee

Re: Update Error

@Roger75

 

As discussed yesterday, your portal account was affiliated to partner account as you had used their asset serial to activate support portal.

 

I associated your portal profile to your company account “Leonardo - Finmeccanica S.p.A.”

 

You should be good to go now.

 

Please let us know if you need further help.

 

 

Regards,

Roushan Zameer

4 REPLIES
Nutanix Employee

Re: Update Error

@Roger75

 

Please raise a support case, so that we can have a WebEx/Remote session to look at the issue.

 

Regards,

Sandeep MP

Explorer

Re: Update Error

Thanks,

now I have some problems with the opening of the cases because my account is linked to a vendor with whom I did a POC and I'm waiting the association changing directly with Nutanix to open the case.

 

Best regards

Highlighted
Nutanix Employee

Re: Update Error

@Roger75

 

As discussed yesterday, your portal account was affiliated to partner account as you had used their asset serial to activate support portal.

 

I associated your portal profile to your company account “Leonardo - Finmeccanica S.p.A.”

 

You should be good to go now.

 

Please let us know if you need further help.

 

 

Regards,

Roushan Zameer

Explorer

Re: Update Error

@Roushanzameer

 

Thank You very much