Installation & Configuration

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NOS Upgrade Stuck

Moderator Moderator

Re: NOS Upgrade Stuck

I'm sorry you had to go through all of that work, but I'm glad you were able to get it all working again

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!

Re: NOS Upgrade Stuck

Ran into the same issue, here is what was done to resolve (Version 5.0.2):

progress_monitor_cli --fetchall <------ Shows tasks displayed in prism

In my case the upgrade was getting stuck downloading the software at 65%. I could not get it to complete without deleting the task and the partially downloaded file.

allssh ls ~/software_downloads/nos <-- this command showed me which CVM was performing the download task.

I deleted the file on the discovered CVM and then deleted the task with the following command:

progress_monitor_cli --entity_type="type" --operation="operation" --entity_id="id" -delete

after I confirmed task was deleted I restarted Prism and Genesis on all nodes.

cluster restart_genesis

allssh genesis stop prism; cluster start