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LDAP login in PRISM fails (or not)

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Wayfarer

LDAP login in PRISM fails (or not)

Hi,

 

i have a silly problem with logging in to Prism with LDAP(AD).

LDAP Authentication is set up correcly and worked okay, but sometimes i have to try many times to login with correct credentials.

The same behavior by testing the configuration in the settings-section.

 

Any hints?

 

 

Thanks.

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4 REPLIES
Nutanix Employee

Re: LDAP login in PRISM fails (or not)

@OliverM

 

Can you please check the below.

 

1) ncc health_checks system_checks ldap_config_check

2) Refer KB - https://portal.nutanix.com/#page/kbs/details?targetId=kA0600000008hrsCAA

3) https://portal.nutanix.com/#/page/docs/details?targetId=Web_Console_Guide-Acr_v4_6:wc_security_authe...

 

If still you face issue, please create a new support case for troubleshoot further.

Vanguard

Re: LDAP login in PRISM fails (or not)

Hi,

 

Mostly the similar issues happen if DNS is not properly resolving.

 

F>P 

Nutanix Employee

Re: LDAP login in PRISM fails (or not)

@OliverM

 

I have received the service ticket.

 

Will contact you shortly for further troubleshooting.

Nutanix Employee

Re: LDAP login in PRISM fails (or not)

@OliverM

 

I have received the Service ticket.

I will contact you shortly for further troubleshooting.