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Getting Serial number/service tag

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Squire

Getting Serial number/service tag

Good afternoon,

I want to register my cluster to get nutanix support, but I'm unable to find the serial number/service tag.

How can I get it?

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator Moderator
Moderator

Re: Getting Serial number/service tag

looks like you are a dell customer. Use the service tag from any of the servers. 

 

you can also find this in Prism under Hardware

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
12 REPLIES
Moderator Moderator
Moderator

Re: Getting Serial number/service tag

looks like you are a dell customer. Use the service tag from any of the servers. 

 

you can also find this in Prism under Hardware

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
Moderator Moderator
Moderator

Re: Getting Serial number/service tag

Did this work out for you?

 

Thanks,

Jon

Jon Kohler | Principal Architect, Nutanix | Nutanix NPX #003, VCDX #116 | @JonKohler
Please Kudos if useful!
Wayfarer

Re: Getting Serial number/service tag

Sure! it works, thanks!

Scout

Re: Getting Serial number/service tag

hI,

How can we get the service tag from lenovo HX series ?

Thanks

Guardian

Re: Getting Serial number/service tag

One way is from the front of the box using the panel.  

 

Other is from the remote management page of the node.

 

 

Third way is from Prism, Hardware, table view, click on node, under Summary, node serial.

Scout

Re: Getting Serial number/service tag

I tried the node serial number diplayed in prism under hardware. actuallty, it is not recognized in nutanix ID page.
Guardian

Re: Getting Serial number/service tag

Here's what I see on our HX cluster... 

 

Screen Shot 2017-01-19 at 10.20.57 AM.png

 

Screen Shot 2017-01-19 at 10.22.50 AM.png

Chevalier

Re: Getting Serial number/service tag

@melkadiri have you try zeus_config_printer | grep 'rackable_unit_serial' from your CVM 

 

 

 

Explorer

Re: Getting Serial number/service tag

Выделение_248.pngВыделение_249.png

 

 

Hello, my serial number is incorrect =(

 

And ...

[root@NTNX-438c7862-A ~]# dmidecode -s system-serial-number
MXQ2200T14

Incorrect